Placed order at 6pm and didn’t
arrive till 8pm.. we tried to
call 3-4 times to find out what
was happening Incase our order
was missed.. ended up having to
go to McDonald’s to get dinner
as we didn’t know if you were
still coming or not? You guys are
normally petty quick so thought
we were forgotten about after 2
hours and we have kids that
couldn’t wait any longer.
Reply : Hello Brett, we deeply apologise for how late the food was delivered, especially given your circumstance. The day you ordered was unexpectedly busy and our phone line was clogged up, as you mentioned, we are usually quick and if not we do try to get back to our customers when we have the chance. Again we are really sorry for the inconvenience and we hope that you order with us again.